Duplicate SB accounts - how do I merge or eliminate duplicate?

Scout was previously in a pack

BSA number 134238864

Left old pack, rejoined a new pack later, provided number, yet somehow they still assigned him a new number and started him anew

BSA number 14924767

How can we merge or eliminate the duplicate? Thank you!

@AmySorenson BSA # can no longer be merged - we can deal with SB account issues - let me look at it

@AmySorenson Several issues - you had the mothers and Scouts MID listed. I found the Scouts other account in SB and merged them BUT… When registered one had middle name one did not, also there is a year difference in DOB so that needs to be checked (council can fix if needed).

Awesome, thank you! I see all his previous advancements now! The birthdate listed is incorrect, so we will have to talk to council. Thank you!

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.