Merge Duplicate Account

Scoutbook Using Scoutbook & Scoutbook Plus
1

I see that I have a duplicate account on Scoutbook that needs merged. I have the same email address with 2 accounts. Please assist with merging to this account that I am using.

SB User ID:
13122291

BSA Member ID:
14755336

2

@ErinLeong-May1 that is fixed

3

I’m apparently having the same issue according to a notice at the top of Scoutbook.

Screenshot 2023-09-10 at 4.29.23 PM
Screenshot 2023-09-10 at 4.29.23 PM2830Ă—434 58.3 KB

I don’t know what the duplicate member ID is, but when I’m signed into Scoutbook it says my member ID is 14426839. Could you help merge my accounts into the same member ID?

4

@CecilyJenkins the email was on your scouts account - I cleared it

6

When I open up my scoutbook, it still has the “warning, another user is using the same email address…”. Is there still an issue? Thank you.

7

not sure what happened but i cleared it again @ErinLeong-May1

8

You are awesome! Thank you!

9

I’m having a similar issue!
SB User ID: 3497382

BSA Member ID: 14802566

Should be the surviving (more positions)
whereas
SB User ID: 13005374

Can go away/be merged into.

10

@BrennanKuhns Please contact your local council and ask them to use their Registrar Tools to look up your child (or children). In the “Relationships” section, you should be listed as parent only under BSA member number 14802566. They should remove you if you are listed as parent under any other numbers. Otherwise, your BSA numbers might get switched at Recharter.

11

I see that I have a duplicate account on Scoutbook that needs merged. I have the same email address with 2 accounts. Please assist with merging to this account that I am using.

SB User#: 3406612
BSA#: 14576879
Previous BSA#: 110147248

12

Edited to remove ID’s

Thanks for your assistance.

13

@BradleyMay this is fixed

14

@JonathanCopas well Scoutbook is cleaned up - but the SB Roster is not involved with recharter so all should be good