E-Mail Reminders Sending the Incorrect Times

[AmandaLeatherman_Gru]

I am putting our meeting times into the calendar. When the automatic meeting reminders are sent, they tell parents 1 hr earlier than the actual meeting time.
When I go back in and check on Scoutbook (both the planning section-colored cartoon part) and the mobile area the times are correct.

This is creating a ton of confusion. How can I correct this?

Thanks,
Amanda

[edavignon]

Amanda,

What is your unit, council and time zone. We need to ask the developers to correct this.

[AmandaLeatherman_Gru]

Unit 3585, Crossroads of America Council, Eastern Tim Zone
-Thanks

[JenniferOlinger]

@AmandaLeatherman_Gru Pack 3585 ?

[AmandaLeatherman_Gru]

Hi, work was crazy and my topic closed however I need to make sure my scoutbook is not sending out the incorrect times for my meetings. Unit/Pack 3585, Crossroads of America Council, Eastern Tim Zone
-Amanda Leatherman Grubbs

[jacobfetzer]

Are you still getting incorrect times? This was reported to the developers 9 days ago, and they usually have them corrected within a day. Unfortunately, we don’t always hear back when they are corrected.

[AmandaLeatherman_Gru]

I have not had any e-mails go out, but hopefully it is fixed then. There was just an outstanding question I had not responded to that I thought might be holding up the process. Thanks.
-Amanda

[jacobfetzer]

You can try a test with yourself being the only invitee to check.

[BridgetOchs]

I just had trouble with this this evening, for a last minute meeting. Thankfully I put the right time into the body of the message.
Please help
Troop 41, Golden plains district, mountain Time zone.

[edavignon]

Bridget,

A unit admin can go to My Dashboard → Administration → Unit → Edit Unit and set the time zone for your unit. This will cause reminders to contain the correct time.