I am putting our meeting times into the calendar. When the automatic meeting reminders are sent, they tell parents 1 hr earlier than the actual meeting time.
When I go back in and check on Scoutbook (both the planning section-colored cartoon part) and the mobile area the times are correct.
This is creating a ton of confusion. How can I correct this?
What is your unit, council and time zone. We need to ask the developers to correct this.
Unit 3585, Crossroads of America Council, Eastern Tim Zone
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Hi, work was crazy and my topic closed however I need to make sure my scoutbook is not sending out the incorrect times for my meetings. Unit/Pack 3585, Crossroads of America Council, Eastern Tim Zone
-Amanda Leatherman Grubbs
Are you still getting incorrect times? This was reported to the developers 9 days ago, and they usually have them corrected within a day. Unfortunately, we don’t always hear back when they are corrected.
I have not had any e-mails go out, but hopefully it is fixed then. There was just an outstanding question I had not responded to that I thought might be holding up the process. Thanks.
You can try a test with yourself being the only invitee to check.
I just had trouble with this this evening, for a last minute meeting. Thankfully I put the right time into the body of the message.
Troop 41, Golden plains district, mountain Time zone.
A unit admin can go to My Dashboard → Administration → Unit → Edit Unit and set the time zone for your unit. This will cause reminders to contain the correct time.
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