Eagle Palms Not On Purchase Order

Scoutbook Scoutbook Bugs
1

I’m Committee Chair for our Troop. My son recently earned his Eagle and a bronze and gold palm. Our advancement chair and I reviewed our current purchase order and the palms are not part of the PO.

His name is listed on the needs approval report for the 2 palms. If either of us attempt to approve, we are redirected back to our dashboard home page.

The palms also do not appear on the needs awarding report.

We have a troop master advancement report that does list the palms.

Just wondering if anyone else has experience this or something similar.

Thanks
Frank Fossa

2

Has his Eagle been approved in Scoutbook, by council yet?

3

It’s been approved but not awarded.

4

@FrankFossa post BSA # and we can take a look

5

Your Scout had a hidden adult position that might have been messing things up - try approving again

1 Like
6

We saw he had a Den Admin position last night which he no longer has. When I click on him to approve the palms it still takes me back to the Troop dashboard. Maybe it takes some time for your change to propagate?

7

no he is over 18 so is an adult - council can enter the palms

8

@FrankFossa I changed back to youth - you can try again

9

We can now approve the palms. Thank you for your assistance.

10

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.