Click on the Unit>Roster>Print Roster>All are auto selected.
Check show parent’s email and show adults email and click Run.
Click the button that says “CSV” and open in your favorite spreadsheet program.
Very straight forward.
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I can tell you from 8 years of experience that many, if not most, of these incorrect email addresses are keyed in by Registrars at Council. The fact that we have to use paper forms to register Scouts, combined with too few characters on the paper form for many email addresses, combined with horrendous parental handwriting leaves Registrars guessing at email addresses. This happens each and every year.
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I haven’t seen an answer to this yet.
Why is this a problem now and hasn’t been for the last several years?
And is there not a 30 to 60 day window that Spamhaus can give you to remove the blacklist while you work through the process? I’ve had issues with RBL’s before and it always seemed they would work with you if you were really trying to solve an issue…
Aren’t parent/guardian accounts created automatically based on information contained in the youth member’s application? I haven’t had to create an adult profile in Scoutbook in over 4 years. I have had to go in and send them the connection invite, however.
So why can’t this be implemented immediately for NEW users to start cleaning up the system? If there is a message that goes out via another channel (like Scouting Wire) to tell users they need to “opt-in” as the alert headers in Scoutbook instruct, it could verify the process to the blacklister and perhaps they could remove the block on good-faith.
Seriously, it is ridiculous that some company finds the need to block Scouting-related email. “A Scout is Trustworthy.”
One parent usually is. But that may not always be the case with paper apps. Sometimes additional parents need to be added, also.
Is this affecting the discourse emails as well? I’ve suddenly stopped receiving them.
Discourse is not hosted by the BSA and uses a different mail server. The issue with Scoutbook email does not affect Discourse.
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Any advice as to why I’m not receiving the emails anymore? I had to log in to see the reply.
The banner message is no longer showing. Does that mean the issue has been resolved? We haven’t even tried to use Scoutbook since the issues started.
Messages are currently going through for my address that was previously blocking them
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What do you mean by this? Reply to what?
Is it working now?
@ErikOlson1 - you could have certainly used scoutbook outside of the email issue…
Hello,
You mention using another method for sending emails to our unit. What is the appropriate way to export a list of email addresses and provide them to my leaders?
You can access roster builder from either my dashboard > reports or you unit page > unit reports or unit roster page > print roster.
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Hello,
None of the options(Settings:) allow for email addresses to be included. It looks like it also only outputs to PDF not something usable like CSV. Please assist.
Thanks,
Danny
You can’t export youth emails, but you can export scouter and parent emails:
CSV is one of the items listed at the top once a report is created and run:
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I see, so via Internet Advancement and not Scoutbook. That makes more sense. I rarely go into Internet Advancement. I’ll give that a go. Thanks again!
Actually, the same report interface is reachable from Scoutbook (which is how I got there).
Scoutbook → My Dashboard → Administration → My Units → Unit # → Unit Reports → Roster Builder Manager
Scoutbook → My Dashboard → Administration → My Units → Unit # → Unit Reports → Report Builder Manager
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