At the risk of committing the 'net faux pas of replying to myself, I’m chasing down some of these items in our unit, and came up with some questions:
I identified a youth who has an incorrect email entered in his account when look at his profile at my.scouting. From the format (firstname.lastname@example.org), it looks kinda like some automatic process created it.
I tried just deleting it (I’m a Key 3 Delegate) and had no success leaving it blank. Would it be possible to get it cleared until I can get his parent to set up the correct information?
BSA ID 132379077
I have a parent who had a Scoutbook account created via an automated process (I assume) that shows an old address and name. That account has a email@example.com address. I’d like to eliminate that incorrect Scoutbook account if possible.
Incorrect parent Scoutbook account (Initials DA):
Correct parent Scoutbook account (Initials DF):
Both link through (when I click on Edit Profile) to the same parent profile at IA2. That shows BSA ID 13130430.
On a related note, the DOB for the parent in Item 2 shows up as “invalid date” in the IA2 profile. This is something to be corrected with council, correct?
I have a parent who is connected in Scoutbook to her scout, but started showing up as No Messages shortly after the email account disabling was done pursuant to the blacklisting. Is there a way to determine whether or not she is connected to her scout in the Akela database without calling council? I have confirmed that the email address is “correct” (i.e. I copied it from Scoutbook to my personal email and got a response).
Parent Scoutbook account:
To the extent that it’s relevant, the parent has never connected to her Scoutbook account, and I get an error message “Error: //personprofile” when I click Edit Profile for that Scoutbook account. I don’t believe she was the parent who originally filled out the new scout application when her scout was first registered.
I have yet another parent who started showing up as “No emails” shortly after the email disabling.
BSA ID 13141274
I similarly verified her email address is good as entered at Scoutbook. When I click Edit Profile, it delivers me to the IA2 profile matching the BSA ID above. To the extent that it’s relevant, her DOB also shows up as “Invalid Date”. Again, I assume the DOB issue I correct with council. Can you confirm whether or not she’s connected to her scout in Akela?
I’m hoping I can resolve the issues with these four accounts and at least clear that part of the BSA’s headaches.