Entering Partial MB reqs for summer camp (Advancement Chair)

Scoutbook Using Scoutbook & Scoutbook Plus
1

I’m our Troop Advancement Chair and getting an error trying to enter merit badge reqs that were partially completed at Summer Camp.

To reproduce:

  1. Click on Troop → Quick Entry
  2. Select “Enter Merit Badge Req.”
  3. Select a MB … ie, First Aid
  4. I select the Requirement Version, enter Date Completed, click Approved/Recorded, select the Scout(s) and then check the completed reqs (some completed, not all) and enter a note about Summer Camp.

Result: “Whoops! We encountered an error trying to process … will fix it ASAP!”

Notes:

  • I only get this when doing partial MBs. Fully completed MBs work fine
  • The # of Scouts selected and the # of MB reqs selected does not seem to make a difference … same error every time.

I have to be missing something. Any help is greatly appreciated!

Nick Streams
Troop 444, Franklin, TN

2

try doing without approve - then you can use approve report

Though I bet one Scout is out of sync is the real issue, or one scout still has a pack membership in Scoutbook @NicholasStreams

3

Thanks. I tried again without the “Approved / Recorded” checkbox, but still get the error. It does not seem to matter if I do a single Scout, a different single scout, several Scouts, etc. … every time I get the error when attempting partial MB entry.

4

@NicholasStreams try again I just reset your admin role

5

@DonovanMcNeil Thanks. Logged out, back in … same error.

6

can you try for a single scout?

7

@DonovanMcNeil - I think the OP noted that a single scout rendered the same failure.

8

@NicholasStreams I can setup a screenshare to help try to isolate it

9

@DonovanMcNeil I’m open to that. Just let me know how to join

10

@NicholasStreams if now is a good time I can send you a direct message

11

@DonovanMcNeil Now is great. Go ahead and send

12

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

13

@DonovanMcNeil after you and I did our screen share, I ended up getting the error again. I did some more testing and finally pinpointed the issue:

  • when doing the Quick Entry → Enter Merit Badge Req. (to enter partial MBs), you cannot include an apostrophe in the Note. I was entering “Summer Camp '21” as the note which produced the error every time; however, “Summer Camp 21” works just fine.

Note: I was able to add a Note with apostrophe via the Quick Entry → Enter Merit Badges so it is handled there, but apparently not in the Quick Entry → Enter Merit Badge Req.

I’m good now. Thanks for your help in narrowing down the issue.

1 Like
14

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.