I am coming across an “error” page when trying check off requirements for our BSA Troop #65 on the Automotive Merit Badge requirements. The Scouts are all registered, and I am registered as well. Looking for some feedback here, thanks.
@TaylorCheung - what kind of error ? What is your role ? And I gather this is in scoutboook.scouting.org ?
Hi, unfortunately it does not share what the error code is. Rather, the followup message only tells me to report the problem and the (ironically) error code. I am a merit badge counselor, and yes, it’s on Scoutbook, where I do the “Quick Entry for MB Counselors.”
It sounds like one of the scouts is still in a pack in the Scoutbook membership section
Not sure if i completely follow, but I know there is one newly-added Scout to the Merit Badge group; I am pretty sure that Scout is an official scout. I have tried varying the scouts I “check off” when clicking on the respective requirements, but it still seems to yield the same default error code.
@TaylorCheung - the troop admin will need to go to the roster at scoutbook.scouting.org, click on that scout then click on the membership line and verify that they only have one active membership and it is the troop.
@TaylorCheung I am speculating, but the issue might be that the Scouts are all in a patrol that has an apostrophe in the name. Try asking a Troop Admin to remove the apostrophe from the patrol name(s), and see if that makes a difference.
@JenniferOlinger - ah… yes did not think of that angle.
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Unfortunately that’s not working either. I had the troop scoutmaster edit per your recommendation, and I tried accessing via Chrome as well as Firefox, no success.
@TaylorCheung if you want I can setup a screenshare to take a look
Hi, sorry for the delay, the notifications were going to my spam inbox.
hopefully the above image snippet works.
I am also having the same issue with quick entry on Automotive Maintenance MB
@ThomasThompson1 @TaylorCheung is it specific requirements?
So it seems quick entry successfully checked off the requirement for the scouts but they are still showing up as zero percent complete.
Also when I was looking at one of the scouts individual advancement page for Automotive Maintenance MB, I went to 2013 version and it would throw error when going back to 2024-25.
@ThomasThompson1 well the 0% is a system issue - you just have to go all the way to that badge for the % to correct. Takes way too many quarries for all of the %'s otherwise.
it shows 0% on the badge as well. My Merit Badge in progress report is correct. So i’ll move on and see if any issues once the MB is completed.
Hi, unfortunately I won’t be able to check this until after work today, as my company network blocks off certain Scouting webpages, including parts of the Merit Badge entry requirements. But yes, I try to check off specific merit badge requirements for the scouts, then I scroll to the bottom “NEXT” button, click on it, and the resulted screen has been the “Whoops / Error.”
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