Error fix! “No organizations for renewal are active.”

My Scouting Tools Internet Recharter
1

Good news for anyone who experienced this error message during member renewal over the past few days…

UPDATE (12/29/2025, 11:20 ET) from the Scouting America Information Technology Group - “We just were able to push a fix for the issue causing some users to get an error “No organizations for renewal are active.” The correction was made this morning and tested.”

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I am still getting that same error message that “No organizations for renewal are active.”

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@TylerZimmer- please contact your council on this issue

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@TylerZimmer can you try an Incognito window?

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I just tried an Incognito window and am still getting the same error : No organizations for renewal are active. (I am with Troop9). I also login with my username/password (James) but after that it shows me logged in as my son Matthew at the top right when posting this?

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@MatthewFrederick this is a call council issue for them to report

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Its still not working…..I opted out of renewal to see if that worked, unfortunately it didn’t. No bell

notification either in top bar. Will it get fixed today? Thank you!

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@LeviHovey- the team that works my.scouting.org does not monitor the forums. Additionally opt-out will end your membership.

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I am still getting the same “No organizations for renewal are active” error this morning. I will contact my local council when they open later today.

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Getting the same “No organizations for renewal are active” error this morning.

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@MichaelElardo- this is a contact your local council issue to notify them of the issue.

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I did contact my council and they took payment over the phone and got me renewed.

I used : Contact Scouting America | Scouting America and entered my zip.

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@MatthewFrederick

The issue has been fixed. Please try again.

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Leaders still having issues. Will contact council.