I have a new leader that has 2 member IDs and he is getting an error when trying to connect them using Manage Member ID that says “ The Provided Member ID does not match the existing user profile”. The two Member IDs are: 141975560 & 141968641

Error managing member IDs

DonovanMcNeil October 21, 2025, 8:15pm 2

@RobertBrodner this user is on a Council Zip code line - it should be resolved

Error M400 Merging Member IDs

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