Error trying to load Scoutbook Plus

I get the following error when I try to navigate to the Scoutbook Plus page on my laptop (either direct or a link from Scoutbook Legacy). Anyone know how to resolve this? I have tried clearing the cache but that did not help. I am using Chrome.

Requested URL cannot be found

We are sorry, but the page you are looking for cannot be found. The page has either been removed, renamed or is temporarily unavailable.

HTTP 404 Not Found

Reference ID: 416bb19c-d4a2-11f0-bd9c-1231296c2905

a 404 just means the site is down

But I can view it on my phone without issue.

@BillVoet

Try an incognito window to rule out a cache issue.

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@BillVoet- I was able to log into advancements.scouting.org without issue and since it works on your phone…it is your pc browser session.

Opening an incognito window worked. Do you know how I can correct this so it will open in a regular window?

@BillVoet

You can try a hard refresh

  • Chrome, Firefox, or Edge for Windows: Press Ctrl+F5 (if that doesn’t work, try Shift+F5 or Ctrl+Shift+R.)
  • Chrome or Firefox for Mac: Press Shift+Command+R.
  • Safari for Mac: There is no simple keyboard shortcut to force a hard refresh. Instead, press Command+Option+E to empty the cache, then click Reload in the toolbar.

Or clear your cache.

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@edavignon Thanks. I cleared the cache again (went farther back in time) and that seems to have it fixed.

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