@SharatMandava well yes - that is a bad URL - to go to LEgacy scoutbook the URL is Scoutbook.scouting.org - or Scoutbook+ at advancements.scouting.org
I’m able to access this page, but I don’t have access to Scoutbook starting this morning. Since I’m the finance in-charge and need to update scout payments, I need to be able to log in to Scoutbook.
@SharatMandava - clear your cache for scouting.org sites
@SharatMandava - I am now seeing the same thing
Yeah, I can confirm I get a 403 when directly connecting to scoutbook.scouting, and a 404 when linking in from advancements.scouting. Sounds like a systemic outage of some sort.
@SharatMandava - was able to access legacy scoutbook just now
I think you just hit it in a hick up - I have no issues
i am stuck with scoutbook.scouting,org also with the 403 Permission Denied
do you know when it might be back up?
We have done multiple tests in the last 30 minutes and have not seen any 403 errors. Are you able to log in to advancements.scouting.org or my.scouting.org?
I restarted my system and tried accessing it using the Chrome browser, but I am still facing the same issue. However, I am able to log in successfully using Safari. This indicates that the issue appears to be specific to Chrome.
Please try a chrome Incognito window or clear your cache. I have had no trouble accessing Scoutbook via Chrome today.
both of those work. however, i tried clearing my cache and that did restore my access to the page
Earlier, I tried both methods and it didn’t work. However, when I tried again using a Chrome Incognito window, it worked. This seems to have been a temporary hiccup, possibly related to the browser cache or session.
I was able to resolve this without a browser/system restart by selectively clearing the cached data for scouting.org. I concur that it appears some bad data got cached (since forcing a refresh of the page didn’t resolve the issue by itself).
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