Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
For some, but not all of our event reminders, the header is grayed out. I think it might be when I edit or add text to an existing event. For instance, details change in the description area.
I’ve had several parents complain and show me on the phone how the text is light gray against white and unreadable. I also now see it in several instances in my laptop and phone (IOW, not a device specific problem).
For instance, text like this is all dulled back to light gray text and a light blue link color (barely readable), yet it has really important info:
Event:BINGO Calendar: Pack XXXX When: 2025-Dec-06 13:00:00 to 2025-Dec-06 15:00:00 (UTC-06:00) Central Time (US & Canada) Location
It almost seems like the dulled text is intentional and I can see the !important element used in the CSS.
I’m sure it’s a known issue, but when will it be fixed? I’m also having parents complain, and committee members, too. Seems like it would have been really easy to avoid this, so it should be equally easy and quick to resolve. Like delete whatever code selects the font color and let it be default, maybe?? Until it’s fixed, it would actually be easier for me to send reminders manually than try to explain workarounds for someone else’s poor programming.
Scouting America IT doesn’t publish timelines or priority lists for bug fixes or feature releases, as is noted frequently on these forums. The only way to get notice of a change is to follow/subscribe to the change log category:
It was also noted in another thread on this issue that the developers are aware that this is an issue with wide impact. Hopefully that means it’s getting some level of priority, but there’s no way for us unit-level scouters to know, and the SUAC volunteers can’t say even if they know, due to NDA provisions.
If having a public timeline/roadmap/list for bugs and development priorities is something you want to push for, your best bet is likely via your council professionals. I wouldn’t hold out a lot of hope, personally, because it’s both something that’s been requested by users and rejected multiple times by national and because it’s essentially one more time sink for the development team to maintain/describe bugs/etc, such that a limited number of users who might recognize their issue in the descripton that’s posted could be aware of where it is in the queue.
I don’t even care if they publish timelines or priority lists or whatever. What irks me is the perceived total lack of urgency in addressing issues big and small. I’m sure the Scouting America-IT people work hard and take their work seriously. What is looks like from my seat in the field, however, is that they just keep pushing out endless changes without testing anything, whether the issues needed to be “fixed” or not, and leaving the users to pound sand while not responding in any meaningful way. That’s what it looks like, that’s what it feels like… even though I’m sure that’s not the case. My experience tells me we’re all going to be living with this message formatting issue for much too long.
If you have an issue with the priorities of Scouting America IT, please communicate with your Council professional staff. If they agree with you, they can open a ticket with Scouting America IT requesting the priority be changed.
Also, please do not use any acronyms for Scouting America. Future use of an acronym will result in the entire post being deleted.
