I accidentally deleted one of my active Scouts in Scoutbook by putting an end date on his membership in Scoutbook. The Scout is still active on our roster in my.scouting.org. I tried the tips in the Help section and they did not work:
- Connections - the missing Scout does not appear in my connections list
- Transfer in Scout - I attempted to “transfer in” the Scout and got a message that the youth was already in my unit.
I am using Scoutbook through my desktop on a Windows OS and Chrome browser. I have pack admin access in Scoutbook.
This is the Scout:
(removed by Moderator)
BSA # 136601125
Can someone help me add him back to our Scoutbook roster? So far I have not been able to update his advancements because he is missing. Thanks.