Help with: Another user is using the same email address

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hi,
The message says to post here for help. No obvious reason for this warning. I’ve been using ScoutBook for a long time and haven’t changed anything. :slight_smile:
My email: (removed by moderator)
My userid: (removed by moderator)
Thanks,
Mike

2

@MichaelHeck

This is fixed.

You had a duplicate SB account that contained only your Eagle rank from when you were a youth. I have merged the Scoutbook accounts and added your BSA Member ID that contains your Eagle to your my.scouting.org ID as secondary.

3

Thanks.
I guess the duplicate account was automatically created by some recent process - since Scoutbook (and the internet) did not exist when I was a scout. :slight_smile:
-Mike

4

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