Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
We started having new scouts register for the fall using the online application. One is a former family with our pack (oldest son aged out earlier in the spring).
is there a way to add the second parent account to the scout in Scoutbook plus? Or does this have to be completed in Scoutbook classic using connections? (I know how to do that, just wanted to learn if there is a new process we should be following)
I would also recommend asking your council Registrar to assign the 2nd parent in their Registrar Tools system. That way all systems, including Scoutbook Plus, will have them correct.
It seems to have worked in SB+ by using SB Classic connections.
Also I am not a huge fan of needing to rely on the registrar for unit administration. It delays completing tasks, creates extra work, and creates opportunity for directions to be lost in translation. This type of thing really needs to be manageable on a unit level.
You’ll need to advocate for that with your council. The registrar’s interface/abilities are not something that’s available to units in general, likely for good reasons. That said, if you can make a good case for specific needs that could be set up with access that unit scouters already have (e.g. Key 3 via my.scouting), you might be able to convince your council professionals to advocate for the change. That’s far from a guarantee that it would actually happen even with their support, but it’s the only path forward since the folks who manage those systems only take change requests and bug reports from council staff.