Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have two SB user IDs, both linked to the same email address. Each time I login to SB I get a notification that another user is using the same email address:
8803081 is the one I want to keep since it has all of my connections and access privileges.
13108900 can go away (was created by a cubmaster when we moved to a new council and joined that pack).
@KevinKane that is fixed the SB Users and Usernames are merged - I recommend that you contact your local council and ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent with Only your correct BSA member ID number - there were some Scouts on old BSA# that are not on AAC one