Revised issue as of 5/30/2023:
Troop 25 B in New Birth of Freedom Council has a Parent MID SB User ID:
13111259 (Comment - Scoutbook does not show his BSA ID 121308134) with the following feedback
“I have signed into Scoutbook this morning and can definitely seen far more info than I have before – including the troop roster. However, I am still receiving a notice that there are two IDs using the same email address and I also noted that while I can update Hayden’s attendance for various events, I am still not able to update my own attendance. The planning meeting this evening is one example where I am unable to RSVP. Related – I also see next to my name a “Pending” note and a statement that this user has never logged in before – which is strange since I am logged in and can see this info…. Not sure what I should do next.”
Please advise next step for this parent / troop action.
Thanks, Steve Coates 717-818-6789 (mobile)
Continuing the discussion from Two IDs with same email address:
Troop 25 B in New Birth of Freedom Council has Parent
“I just now logged into SB via the app on my phone and it shows my member ID as 14812721. This appears to be different than the SB User ID: 13111259, BSA ID 121308134 you’ve relayed. Related, I did receive the email invitation that you reference and I logged into SB using my PC and it referenced this same ID; however, I also received a message indicating that there are two different IDs using the same email address… perhaps this related to the issues that I am experiencing?”
Please advise solution to this issue.
Regards,
Steve Coates, 717-818-6789 (mobile)