Individual Advancement Report error

[MarvinBrown]

Trying to run an advancement report, and after trying to load for what appears to be 5-10 minutes, I receive error, " Whoops! We encountered an error trying to process your request. Please go to Scoutbook Bugs - Scouting Forums to report this issue."

[Stephen_Hornak]

Can't get Individual Advancement Report

Same issue Monday morning. If I print 1 scout record, it’s completed; if I do 3 it’s slow but done; if I do 4 it’s very slow (long wait); and if I ask for all 16 scouts it “spins” then gives the Whoops message after a long wait. Seems to be timing out/slow retrieving the reports? Using MS Edge. thanks.

[JeremyDuhn]

I’m having the same problem. It didn’t work on Friday when I tried printing, either. I’m trying to print for 10 Scouts. Using Chrome.

[Stephen_Hornak]

@JeremyDuhn

Can't get Individual Advancement Report

Same issue Monday morning. If I print 1 scout record, it’s completed; if I do 3 it’s slow but done; if I do 4 it’s very slow (long wait); and if I ask for all 16 scouts it “spins” then gives the Whoops message after a long wait. Seems to be timing out/slow retrieving the reports? Using MS Edge. thanks.