Individual Advancement Report - Erroring When Generating Report

Scoutbook Scoutbook Bugs
1

I getting an error when I run the Individual Advancment Report on some of my Scouts. The error states “Whoops! We encountered an error trying to process your request. Our webmaster has been notified and will fix it ASAP!”.

Is this a known error and does anyone know of a work around?

Thanks.

2

Where are you trying to run the reports from - what is a Scout MID? @ThomasLorkowski

3

I find the Scouting History report to be much better

4

Sorry for the late response, but it does appear to be working now.

I was trying to run the reports from the
Troop Reports->Individual Advancement Record menu

It would work for about 1/2 the Scouts; the ones it wouldn’t work on it wouldn’t work on consistently. So I could try to select all the Scouts, in groups, or individually - it would work with some Scouts all the time, but if I added a “non-report-working” Scout the system would fail.

5

Since it’s always the same scouts, have you verified that you’re properly connected to the scouts whose reports are failing?

ETA:. I suppose if it’s working now, it’s probably moot. I was thinking about diagnosis for other instances.

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