When I attempt to print the individual record of a scout I am getting an error stating, " Whoops! We encountered an error trying to process your request.
Please go to Scoutbook Bugs - Scouting Forums to report this issue."
When I attempt to Pringle the report I get the error message posted above. I have attempted it a couple ways with the same result.
@AlbertIntenzo - how about you run the ScoutsBSA Individual Advancement Record as noted in the link I provided.
I am having the exact same problem. I am a long time Scoutbook user and this is the first time I have encountered this error with this report. In your reply you refer to a link…I do not see a link in this conversation and do not see anyone posting that it works. I also see this same topic as different entries all over this chat.
Update…if I select just one scout at a time it generates the one report. Time consuming but it works.
Please do not tell us that the issue with Advancement Reports is fixed when it still isn’t. I have been waiting for nearly 2 weeks for this issue to be fixed, and as of 4/13/2025 2020 hrs still dead in the water
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@GregorySimonson @TommyDeweese if you would please look at Stephen’s picture above in the thread in the forums, it will point you to the Scouts BSA Individual Advancement report. This is found on the UNIT dashboard reports and not the main dashboard. The Individual Advancement Report (IAR) is based on older report technology that can’t successfully keep up with demand and the newer one was created with the newer (more modern) reporting engine. Because it is a newer engine, it is not a static report, but rather dynamic (meaning the layout may change based upon your scaling on pdf generation). It is the essence and very similar to the old IAR, just using more modern reporting (which also makes programmability better as rank requirements (inevitably) change).
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If the Scouts BSA Individual Advancement report is failing, then please post the ref: number at the bottom of the report. This will allow for developer troubleshooting.
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Also, I believe the “link” Stephen was talking about is in this post:
https://discussions.scouting.org/t/individual-record-not-generating-from-reports-menu/479348/2
Links appear in the threads as previews unless you specifically include the URL in both the target and title boxes in the URL tool. If you click on the blue text in the preview, it takes me to a post in another thread on the same topic), although, from context, Stephen might have been aiming for this one:
https://discussions.scouting.org/t/individual-advancement-report-not-working/478970/2
or this one:
https://discussions.scouting.org/t/individual-advancement-report-not-working/478970/12
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@AlbertIntenzo @TommyDeweese @GregorySimonson
go to your unit page in scoutbook then reports then Scouts BSA Individual Advancement Record
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