Issues accessing new leads in Invitation Manager

My Scouting Tools
1

I have access and was able to access until a week ago. Now it’s saying I don’t have access. I still show I have access to Invitation manager.

(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
1) Hardware: Desktop or Mobile (if mobile, please be specific) - Desktop
2) Operating system - Windows
3) Browser - Google Chrome, MS Edge and Mozilla Firefox
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome) - Yes done both
5) Member ID & Council of person affected : 13691392/Pack 0199 - Mission Peak 09
Thank you!)

2

@KomalPatel It looks like you have the functional role: “Registration Inquiry”, which means that you should have view only access to the Invitation Manager.

When you try to access the Invitation Manager, you just get an error message?

3

Thanks @JenniferOlinger. When I try to click on new leads, I get an error message. So I am not able to see the new leads.

Thanks for your help.

4

@KomalPatel Please ask your local council to submit a help ticket to National.