I am having a difficult time entering completed merit badges. I have merit badges from scout camp I was entering. First entry with multiple people worked. Entries after error saying “Error: There was an error updating one or more requirements, try again later” I am using edge. I have moved to incognito edge. Chrome does the same thing. I have to do a hard page reload (ctrl+F5) and then it will work 40% of the time. With no hard page reload it spins for a couple of minutes and then fails. Does not matter how many youth are selected when entering the merit badge. The same issue exists. I never had any of these issues in scout book, just scout book plus.
This is the error I keep getting. I have now added Firefox to the list of browsers replicating the issue. So edge, chrome and firefox all act the same.
I have also found that sometimes it actually recorded it and sometimes it did not and I have to do the hard refresh page. I would say 90% of the time I am getting this error message.
Hopefully whoever is in charge of developing scoutbook plus is actually monitoring these posts. Very difficult to maintain merit badges for our scouts right now.
@CraigP- first thing is that the dev team and national are not on the forums. Second, does the summer camp use black pug or tenatroo ? if so there is a scoutbook import offered by both. You can user the chrome feature assistant for upload of merit badge completi0ons and partials from the camp.
I think they use tenatroo but they only give me paper copies. When auditing for a court of honor I see the boys did not have them show earned. So I took care of that today.
@CraigP- I know within the tentaroo and black pug camp sites is a link to download scoutbook import file as I have done that many times.
I will look into that. Thanks. Do you know where to report ScoutBook Plus issues?
@CraigP- the forums are the only place to report issues. But as I stated the dev team does not monitor the forums. The SUAC can report things back to the dev team.
How do I enter Partials from camp? I check the requirements completed the go to “Save” and get the circle with the line. Am I missing a step?
@CurtisAbbott did you enter a date? I do not understand Circle with a line statement
Also using individual Quick Entry at top of Merit Badge Page or Unit Quick Entry would probably be easier for summer camp
