(removed by Moderator) (14421544) is no longer showing up in our roster for Pack 3032 in Grand Haven. Her kids are showing up fine. She’s one of our leaders, so I need help getting her back in to assign her to her Den. Please assist. TIA!

Thanks for the fast response. I’ll ask her to check it out.

Can you please check 126174940? This leader is on my.scouting under council 544, but stopped showing up on scoutbook plus for some reason. I did verify SGY training was up to date.

@JamieHaller my guess is you ended a patrol leadership - that is a current bug - I setup a 24 hour sync

In advancements.scouting I’m listed as “position/roles expired”. In my.scouting I am listed as the Cubmaster and my registration is valid until March of 2027. My SYT is not expired either. My member ID is (removed by Moderator). Any suggestions on how to fix this? I am the Cubmaster for the Pack and…

@alexandra.browne16 You appear to be multiple registered in North Florida Council. Are you still active there?

No, I am not. I double checked my status in my.scouting and this shows: (removed by Moderator)

The transfer took place on 3/01/2026 from NFC to SDIC

@alexandra.browne16 I have fixed your Scoutbook accounts. If you log all the way out, then log back in again, you might have full access now. However, you might need to wait up to 24 hours.

Leader Missing from Scoutbook Plus and Scouting.org

Scoutbook Scoutbook & Scoutbook Plus Bugs

JenniferOlinger August 22, 2026, 4:36am 2

@KevinLuke It looks like her SYT training might be expired.

Still missing a leader from scoutbook

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Leader Missing from Scoutbook Plus and Scouting.org

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