Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
We have a merit badge counselor for Reading. I successfully added her to 2 or 3 Scouts’ blue cards — I can go back to their records and see her name as their Reading MBC. I can even go to my home page in Scoutbook, search for merit badge counselors with her name, and find her as a Reading MBC. But recently when I start a Scout on the reading merit badge, and I click “Invite Counselor” and search for her (after clicking Include MBC only) no combination of her name, email, or BSA ID # lets me find her. I get “no record found that satisfies the search criteria”
@ChristopherVargas can you give me the member ID of the MBC?
As an alternative the MBC can connect to the Scout if you give them the last name and member ID of the Scout (you will get an email when they do) Their instructions are here: