Is anyone else having difficulty assigning a counselor to scouts. Get error message :No record found that satisfies the search criteria. Yet the person show active as merit badge counselor
@JanetJuricic - are they perhaps already connected to the scout in some other role ?
no- need to add them on connections
@JanetJuricic - try searching for my name and see if my name shows up.
Also where are they showing as active as an mbc
@JanetJuricic you can post MIDs of MBC and Scout (no names) and we can take a look
1 Like
@JanetJuricic please do not post others full name or info in the forums
sorry this is the first time in the forum
@JanetJuricic what is the Scouts MID (Scouting Member ID#)?
scoutbook ID or the member ID
Either one will work
scouts is 10670423
merit badge counselor 2210772 for citizenship in society
Is the MB started for the Scout? kind of looks like it is not
MC has started work- trying to assign the counselor to the scout
@JanetJuricic but is the Merit Badge Started in Scoutbook for the Scout - it has to be turned on
This help article describes how to assign a merit badge counselor to a scout in Scoutbook:
I think that the step Donovan is referring to is adding the merit badge to the scout’s advancement list here:
If you already did this step, have you ticked the box for the initial unit leader signature? I don’t think the software is requiring this first, but I could be wrong.
I have the same/similar problem and don’t see the anser here: When I goto search for a merit badge counseler by name AND ID or email (tried both) I get the error in the image. I copied name/email directly from the MB counselor lookup directory and I know the counseler and they are active/current.
I just did a test search on email and it found the MBC - BUT it was one I know was for the MB and is set to Worldwide
@DonovanMcNeil can you try to find this counseler:
@JeremyPyne - I will look - but please do not post a persons personal info in a public national forum
@JeremyPyne that MBC has Council Only on - so I cannot search - one work around is the MBC can go to Legacy Scoutbook > My Connections > click Add - to add an MBC connection to a scout
