Merit badge and Eagle palms suddenly not showing completion

One of our Scouts mysteriously has her first Eagle palm and several of her first merit badges not showing complete. The palm shows only 60% but the Scouts personal page shows two bronze palms awarded in a row. The merit badges show a leader approval date in 2022 which is incorrect but the original completion date is gone and completion calculation shows 0% even though requirements still show being complete. The merit badges no longer show up on her home page with the other completed MBs. Doesn’t seem to be impacting any other Scouts in the Troop at first glance.

@BryanBlair I think the best thing to is for us to set up a screenshare to see it first hand

There are 2 instances of Palm #1 in Database

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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