After many frustrating hours of going through the forum posts, trying to figure out why I cannot update or even access scouts in “connections” that I have been working with. I have tried everything suggested, including going to legacy, restarting, and so on, but nothing has worked. I have had no success with technical support either, as there have been zero responses on that front. I have notified the parents and scouts of these issues in updating their progress and signing off on completed merit badges.
I am at a loss here from the lack of support, updates, and information that is not available. This is very frustrating and has become stressful to me because these scouts work very hard to earn these merit badges, and it is a great way to keep the scouts motivated and interested in scouting.
