Missing Data for cross-registered youth

My son is registered with a Troop, Venture Crew and Sea Scout ship. He has earned his Eagle rank and is still working on Merit Badges. Until about a week ago, all three units were displayed in Scoutbook. Last week I logged-on to check on the status of a Merit Badge he had recently completed, and it showed only his Venture Crew and awards, but did not display his Troop information, rank or merit badges. I checked later that day and everything appeared to be back to normal, so I assumed it was a temporary bug that had been fixed. But the last few times I checked it was again only displaying his Venture crew, and had nothing about his sea scout ship, his troop, advancements or merit badges.

@MelissaHenson Please contact the ship’s leadership about your Scout’s registration.

The Scout’s troop and crew information look good to me. You might need to click on the toggle to select the troop / crew in order to see the advancements related to that unit type.

When I log-in, I don’t see his advancement, merit badges or sea scout information.

Just checked again, and now the advancement and merit badges are showing, but not his sea scout info

@MelissaHenson Right, he has a registration issue with the ship.

Please contact the ship’s leadership for assistance or your local council.

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