Missing Roster Tab for Committee Member in Scoutbook Plus

I’m a committee member for our troop and have been using Scoutbook Plus to support our Board of Review process. As the BOR coordinator, I normally use the Roster tab to gather Scout information such as position, rank progress, and activity history for panel reference.

Since early last week, the Roster tab has disappeared from my access. I used to be able to see it, so I’m not sure whether this is a bug or a permission issue or something else.

Our troop has a BOR for 7 scouts this Friday, and this has made things very difficult. I am now having to gather Scout information manually from troop calendars and other records, adding activities one by one, which is very time-consuming.

I also noticed that when I log in as Committee Member, some of my son’s totals appear lower than when I log in as Parent/Guardian. For example:

This makes me wonder whether access or data visibility may have changed by role.

Thank you very much for any help or guidance. Truly appreciate it.

@TerenceKwok - the missing roster was noted on a different thread that you were a part of. My suggestion is to run the activity log report to see where the difference is. Could be a number of things from unapproved items to cub scout items. The BOR for 7 scouts I hope that the board will not sit all 7 at same time and room.

Thanks, Stephen. I checked the Activity Log under my committee-member login and confirmed that the activity entries are there and marked as approved. However, the issue seems to be that the youth profile activity totals are not picking up records before about October 2024. They are only counting activities from October 2024 onward. I also ran the OA Eligibility report and it appears to follow the same pattern, only counting from October 2024 forward. Thanks

@Stephen_Hornak Ha, that would sound like a choir, maybe even in stereo.:laughing: Thanks God, we fortunately have enough parent volunteers to run 3 panels. Each panel will cover 2 scouts, and per GTA it will still be one scout at a time each panel.

The OA Eligibility Report intentionally references only camping that occurred after the Date Joined Scouts BSA, since that is the point at which camping activities become eligible for consideration.

There is also a tick-box on the reports interface that allows for including activities from other units, not just the current unit. I wonder if the display summary for unit scouters is defaulting to only show activities with the current unit, whereas for the “parent view” you would see everything.