My dashboard isn’t loading

When I click on my dashboard in scoutbook I get a mostly blank page. All my scouts are missing. What do I do?


@AshleyPierce - what happens when you click on Administration ?

1 Like

What page shows when you click My Dashboard?

I am having the same issue. I am trying to print a report however the entire Troop is missing. Please help. I get the same as Ashley stated. Blank Dashboard for Troop 1G.

Did you click on Administration after clicking on My Dashboard? It sometimes gets compressed.

Eric I clicked on administration and my den showed up. I’ve never had to do that before. I hope it works for you as well.

Ed,

Yes I did. Still did not see them.

Thanks for your quick response.

Eric

@EricOtoo,

Is your unit position showing up as current in my.scouting under your profile? If so, please post your BSA ID, and SUAC folks can investigate further.

Troop 1G missing

@EricOtoo

I see you are registered as a Committee Member in Trans Atlantic Council Troop 1B and 1G.

Please click on Administration then send a screen shot if it is still blank. It should at least expand to show several sections.

Ed, Thanks for working on it. I clicked Administration and Troop IG is back.

Thanks,

Eric

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