I am due to renew my Youth Protection Training before Nov 28 (57 days from now). I received the warning email. I clicked on the link, went to myscouting.org, logged in, and went to MyTraining. Under Youth Protection heading, it says
“YPT Status: Expires 31-60d”
With the additional helpful information
“Youth Protection TrainingY01
Completed 11 / 28 / 2022
Expires 11 / 28 / 2024”
But the ONLY active options on this entire page are
“Print Certificate”
and
“Retake Course”.
I am expecting a link, menu, button, option or SOMETHING saying,
“Renew my YPT for another year” or maybe just “Renew.” Nope. I search up and down the page, scrolling everywhere, looking for something else, in vain…
So I guess I have to select “Retake Course” and then I find the
“Mandatory- Youth Protection Training” page.
This page reminds me of what I already know,
“Mandatory- Youth Protection Training
Total time: 72 minutes
Last completion: 11/27/2022
Progress • 100%”
This is where I am supposed to select the button “ENROLL” but there is NO ENROLL button. The only active option on this page is
“Unenroll.”
When I select Unenroll I get this very threatening message:
" Unenroll From Learning Plan: All your progress will be deleted:
Cancel / Agree"
This doesn’t look right, so I cancel. There seems to be no other way for me to access “Youth Protection Training” except to delete the record of my previous completion? This does not seem right.
When I go back to the BSA Learn Center page where it gives me a warm, friendly greeting
" Welcome Kenneth Ricci
Continue where you left off
Ready to learn? Keep your knowledge going"
but then right below that I find the message,
“You don’t have any active courses right now.”
How can I get assigned YPT if it’s about to expire,
nobody has assigned it to me, and I cannot enroll?
Please explain to me the path through this labyrinth.