Needs Purchasing, Needs Awarding fail to load: "You have encountered a problem with this feature."

Scoutbook Using Scoutbook & Scoutbook Plus
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This evening in Scoutbook Plus, I’m encountering multiple failed attempts to access Needs Purchasing or Needs Awarding from multiple browsers and networks, clearing cache as well as site data and cookies.

The error is:

“You have encountered a problem with this feature. Please clear your cache and try again. If this does not resolve your issue, please contact your council.”

I can and will reach out to my local council if this is necessary, but also wanted to report the issue here.

Is this a known issue / bug, or is there a common cause such as an issue with my account? I am listed as advancement chair and key 3 delegate, and my registration is good through the end of this month. YPT is not expired, SYT is in progress.

Any advice, or just “make do with paper records for tonight’s Court of Honor, and hope time and bug reports heal all issues”? :slight_smile:

YIS,

Jeff

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@JeffGodin this is already known and reported

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@DonovanMcNeil Is there someplace we can follow the status of this bug?

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@MichaelLanders1- it will be announced here

Scoutbook - Scoutbook Plus Change Log - Scouting Forums

1 Like
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Other than waiting for the fix to be announced in the changelogs as Stephen noted, no. Scouting America IT doesn’t maintain a public list of bugs/issues or development priorities.

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That works for me. Thanks

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I encountered the same problem.

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@LisaBarrera- the issue is triggered for all users and has been noted and reported

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This is reported to be Resolved

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Looks fixed, thanks!

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