Having a couple issues with Scoutbook Plus.
First, I have a number showing for Needs Approval, but no items showing. They were showing & when I selected one to approve, the rest disappeared.
Second, I had several scouts earn an award, which I entered and approved. Can see they need to be added to a PO, but they don’t show up for me to select them.
My MID is 137006250. Let me know if you need any other info.
@MelissaVallet - there is a known issue with the bell counts being off. As far as the scouts not showing up on the to purchase list I wold check their membership status in my.scouting.org as I suspect they may be in the lapse period. I do see that there are activities to approve.
If you post the Scout’s Scouting America Member ID (no names) we can investigate.
There is a known issue if the Scout is in the lapse period. The only workarounds are to have the Scout’s parent renew the membership or had write an advancement form for the Scout shop.
Don’t believe that any of them are lapsed. I was able to do merit badges for all of them. The issue only happened with the Kayaking Award.
135634845
141685251
14392867
The bell is telling me that the Kayaking awards need to be added to a PO, but there’s no way for me to do that. If they can be put in an awarded status, I’ve already awarded them to the Scouts.
There memberships are all good. Look at To Award and see if they were on there.
There are known issues with awards. This may be part of it.
They aren’t in To Award. They only show up in my Needs Purchasing with no way to resolve it.
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