No Scoutbook Data!

Is there something wonky going on with Scoutbook Plus? Both yesterday and today when I go in there it shows 0 people in any of my units - both my home unit where I am the COR, and any of my district units. I was recently assigned as a unit commissioner, so is it possible that something got messed up when that happened last week?

Reference: My home unit is: Jersey Shore Council, Northern Lights District, Cub Scouts Pack 57

1 Like

@KristenAyres

Do you have your Charter Org Rep position selected in the upper right corner of the Scoutbook Plus window?

@KristenAyres- and make sure you reset your roster filters

Following because I’m having the same issue. I have already cleaned the cache, so it’s not that issue. And I have tried multiple machines. And it shows that I have full access as Admin.
Scoutbook Legacy works normally, it’s just Scoutbook Plus not working.

@Keturah_Kitty_Holmes- have you reset the filters in advancements.scouting.org ?

Yes, I do – it shows blank no matter which position I choose.

@KristenAyres- i was asking about the filter at the bar above the roster like in my post above yours

Oh that fixed it!! THANK YOU!!

Oh! You have to actually reset the filters and then reset them again to be the filter you want. Ok. Once I did it twice it worked. Thanks!