Odd visual bug on user pictures

One adult has a “broken picture” icon for a few weeks. Not a huge deal, but the same adult, and it has been the same adult and it has lasted a few weeks. Any thoughts?

image

Did this adult upload a photo? Have you tried uploading it again?

We have the same issue with one of our Scouts. His picture was fine for years and about a month ago it looks like what Matt posted.

Have you tried clearing cache?

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