I noticed on the payment logs it says
“Note: Online payments that are charged back or refunded will be deleted from Payment Logs.”
How do we Refund online payments? I’m not seeing a way to do that.
@JoshuaMcMillin - the only way that a refund could be processed would be.via the stripe dashboard. As I have no pending transactions i can not validate that.
The stripe dashboard is very limited compared to what I generally see when logging into other stripe accounts. I don’t see any options other than setting up/changing banking info. I’m not seeing any ability to refund charges or to use the stripe account for any transactions other than what happens through Scoutbook.
Yeah it seems locked down - we have asked
