In the Scoutbook Payment logs, it shows we have money due from a Scout.
The charge was supposed to be deleted, but got missed before the Scout disappeared from Scoutbook.
The Scout is no longer with the unit and not listed in Scoutbook.
How can I reverse or delete the charge, so it does not show as being due an longer?
Go to the “Search Payment Logs”.
Then make sure to include “Past and Current Members”.
You will see both past and current members.
Click on the Scout in question. You will be able to now see their logs.
Make a “zeroing” or “write off” transaction to zero out their account.
Done!
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Perfect, that worked.
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