I have a parent who created an account for her son the improper way and I need to ensure that it is deleted. I have checked with council it is not showing up in akela but it is showing in scoutbook. However in the troop it is correct. I can’t however do anything until the account is destroyed and re…

@BenWard I have merged the Scout’s Scoutbook accounts. It looks like the mother tried to create a 2nd my.scouting.org ID and used her son’s name instead of her’s. One my.scouting.org ID is the mother’s e-mail address. This account has her name and BSA Member ID. The other ID is the same as the …

Parent created scout account

Scoutbook Scoutbook & Scoutbook Plus Bugs

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Parent created scout account

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