Parent name misspelled in Scoutbook/Internet Advancement

Scoutbook Using Scoutbook
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A new scout parent was entered into Scoutbook/Internet Advancement with her first name uncapitalized. Can you fix that? The member ID is 140254204.

Jennifer Bell
Scoutmaster, Troop 12G

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@JenniferBell3 that is an issue to talk to council about

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I thought so, but our registrar fixed the error on his end a month ago and it still hasn’t been fixed in Scoutbook. Hmmm

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Yep he did? now fixed

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@JenniferBell3 tell your person that is what VST is there for to force it to change

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If the parent sees it looks correct in their internet advancement profile, they can edit and save without making any changes, and that will force a sync to scoutbook.

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Thank you, Jacob. I didn’t think individuals had the ability to change their names but, after reading your message, I tried once more to see if I could change my name in my Internet Advancement profile and figured out how to do it. When I first go to my profile in Internet Advancement my name is greyed out and uneditable, BUT, if I click on Profile in the lefthand menu, all of a sudden my name turns black and I can edit it. Voila!

Thank you for helping me find my way to an answer.

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