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Hello. When adding a parent to their older Scout in a troop, I was unable to find their existing profile connected to their younger Scout in a pack. I created a new one and got a message that the email address was already connected to another profile. Would you take a look at that and merge profiles, if needed? The kids are 1 girl in a troop and 1 boy in a pack. The parent can only see the troop Scout when he logs in.
Parent BSA ID: 140481534
Girl in troop ID: 14415295