PW reset. All attempts have failed to recover

(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
*1) Hardware: Desktop desktop
*2) Operating system Windows
*3) Browser foxfire
*4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome) yes
*5) Member ID & Council of person affected Member ID 126584388 Heart of NE Council needs PW reset thanks

@SarahPinkowski they can go to - on that login page click this. Type “Forgot Password”
It will get them through the process even if they forgot security questions