Hi,
Due to recent changes in the rechartering process, I enabled auto renewal for my son’s pack membership. Now that he transferred to the troop, membership fees and dues are handled manually.
Because of this, I’d like to turn off the auto payment feature but the options in my.scouting.org are a bit unclear. Specifically, I’m unsure whether I should use the “OPT OUT of RENEWING” button. If I do, will his status be marked as “Dropping”? That wouldn’t be accurate, since we’re continuing his membership through the troop.
I considered just removing the credit card on file, but I’m concerned that might cause problems later.
Could you please advise on the best way to stop the auto payment without affecting his membership status?
Thanks so much,
Richard
@Rick.Sedivec there is no one official that monitors the forums - best to ask council - they can get an answer
@Rick.Sedivec
Just remove your credit card from my.scouting.org and the system won’t be able to auto-renew. If you set opt out ON you are saying that either now or at renewal you will not be continuing in Scouting.
I agree the wording is poor and the implementation not optimal but as Donovan said, no one from the team that handles renewals monitors the forums. Issues must be reported via your Council staff.
1 Like
It is my understanding that the Auto Payment feature is not turned on (and won’t be for at least this year) So, you will still need to go in a renew whether you have a credit card on file or not.
I could not find a way to remove my credit card from my.scouting.org
Anyone else having this issue?
Under My Application → DELETE CREDIT CARD, this will change Renewal Status to “Inactive Renewal - Pending Credit Card” effectively preventing auto-payment.
