I went in to resigning Den Leaders in scout book now 2 den leaders do not show up at all when I ended there position. I have tried readding them as leaders using name and Member ID and it does not pull them up in the system. How do I fix this council still has them on rooster as Den Leader.
You probably removed them from the unit. Post the Member IDs (No names) and we will investigate.
140383209
140383802
Here are their member ID’s
I have requested a position sync for both leaders. Check back this evening or tomorrow morning.
To assign leaders to Dens use the Edit Den links in Scoutbook Plus. Ending their membership in legacy Scoutbook removes them from the unit.
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So do we not end there positions when they change to a new den? For example Tiger Den Leader to regular Den Leader?
Moving them to a new den with Edit Den does all the changes necessary in Scoutbook.
If someone moves from Tiger Den Leader to Den Leader or Den Leader to Webelos Den Leader, your Charter Org Rep should use Position Manager on the roster page in my.scouting.org to change their registered position.
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Just changing the Den Level in SB+ also deals with that from a SB standpoint. Positions changes in SB currently mean nothing for real registration data.
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@JeweliannFlores - den management is now in scoutbook Plus. The end position in scoutbook without a new position added is what drops them from view.
The same thing happened to me. Can you check on my leader:
141043738
@ValerieEvans a 24 hour sync is setup for that user
2 Likes
One Leader is fixed
the leader with 140383209 is still not showing up.
Thank you
I requested another position sync for this user. Check after 5:00 PM Central today.
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