Hi, my scoutbook accout shows two positions Den Admin and Den Admin/ Tiger Den Leader. I am unable to update anything on either position. I cannot add advancements for my den. It shows I am a den leader when logging into internet advancement. My Member ID is 14351354 and previous ID was 14763743. Also, I am unable to link the two in Manage Member ID as the system says the profile is different.
I’ll look into this for you
BSA Member ID 14351354 belongs to someone else. Please check this ID.
This is a mess and will take some time to straighten out. I’ll fix it later today.
This is fixed.
You had 2 MIDs, 2 my.scouting.org IDs and 5 Scoutbook IDs. I have merged the my.scouting.org and Scoutbook IDs and placed your MID ending in 743 on your my.scouting.org ID as secondary.
Please check your e-mail address as what is in Akela (the registration database) does not match Scoutbook or my.scouting.org.
Log in to all systems with the ID that is not an e-mail address.
Please contact your Council and have them use the Relationships tab of Registrar Tools to move your Scout with first initial P from your MID ending in 743 to your registered MID ending in 355. Your other Scout with first initial H is already on the 355 MID. This will avoid issues in the future.
I recently became the cubmaster for my unit and it appears as if my pack is up to date since the recharter occurred. How would I go about getting this changed, through Council or can I do it through scoutbook myself?
Your Charter Org Rep or Charter Org Rep Delegate can use the Position Manager in my.scouting.org to update positions of leaders currently registered with the unit.
Thank you for all of the help. I will contact Council next.
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