Reports issues and bad Scoutbook+ links

My Scouting Tools
1

Three Issues:

  1. I cannot create custom reports anymore. It is giving me the following message: Access to report is denied. You do not have required positions/permissions to run this report.

    ref: PD-20260421111708-366872-613636

  2. I can see all the scouts in my unit’s information, and was able to create a canned report with their information. When I tried to use the canned reports today, I am only able to get my son’s information.

  3. The links to the knowledge banks are giving me the spinning circle/gateway timeoutshttps://help.scoutbook.scouting.org/article-categories/getting-started-with-internet-advancement-2-0/T

2

@StevenHarris1 - what is your registered position in the unit? You have the correct dropdown selected in the upper right?

3

@StevenHarris1 yes a a committee member you have limited access to Reports - see the sheet Stephen posted

4

Thanks for the quick response. I’m the advancement chair for the troop.

5

@StevenHarris1 you are not the UAC - perhaps you were a fake one in Legacy - but go to my.scouting.org > My Profile and you will see

6

Here is the proof from Scoutbook+.

(removed by Moderator)

7

@StevenHarris1 - please do not post images with names

8

Sorry about that. I will try to pull it.

9

So, why am I being told that I am not UAC when Scoutbook+ is validating what I stated to begin with? What needs to be done to get this resolved?

10

@StevenHarris1 - that may be a carry over from legacy..check my.scouting.org to be sure
It will be a functional role

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11

Ok, I just verified what you sent. It looks like it was done in legacy, it still doesn’t explain why it displays in Scoutbook+, unless it is a migration thing.

To get this corrected.

  1. What are steps to add it to my profile?
  2. What needs to be done to clean up records of leaders that have transition to other positions or have left the troop?
12

@StevenHarris1 - the unit key 3 can add that functional role in my.scouting.org. For those that have left the unit they should have been opted out by whom ever processed the unit renewal. And they need to move folks in position manager in my.scouting.org

13

Ok, I will bring this up my troop for the clean-up of roles for those still in the troop. Our Scoutmaster is still new and the person I took the role from is still part of the troop.

14

@StevenHarris1 - i would work with the Committee Chair and Charter Org Rep then.