Scout got removed from Scoutbook

Hello, we have a Scout who transferred from another Pack. Council processed the transfer application and he immediately showed up on Scoutbook. There must’ve some kind of update that happened because he disappeared. BSA ID 137295349. He is on the Roster at my.scouting.

Thanks for your time and help. Please let me know what I can do on my end.

I would start by checking to see if you still have a connection to the scout in My Dashboard → Administration → My Connections. If so, you should be able to either remove the end date on the scout’s membership in your unit or add a new one.

I do not see the scout in My Connections.

your pack chair ended the membership in SB - I setup a sync to bring it back @MHTroop511KDC

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