Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
I have a Scout that I am connected tom that is in my den, where I am listed as den leader, den admin, and Pack admin. When I try to use quick entry, he disappears. This happened with a few other Scouts but fixed itself after a few days. All the Scouts are new to our unit.
I think I must not have a setting right, is there something else I need to do to get them fully accessible when in quick entry?
Everyone has a green shield. Just resent parent connection email. She logged in and now it works. The kid was already green. I think their parent had to connect or quick entry won’t work. Weird. Because I could still enter advancements individually.