Scout in my scouting roster but not scoutbook

Need help with a scout who shows on my roster in my.scouting but no longer showing up in scoutbook in my pack. When the parents login their scout shows as being in a different council (that they transferred from a year ago). The scout bsa id is: 140340632

@DavidPartyka that is a Bad BSA number - please check it again

@DavidPartyka I think I was able to find the missing Scout. I have switched the Scout’s BSA member ID number back to the one in your council. I also requested a position sync. The Scout should be back on your pack roster within 24 hours.

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Sorry, thats what I get for posting from my phone 140340632

Thank you for this. I see him in scoutbook now. It does show a current BSA ID and a Previous BSA ID, does that need to go through a merge of some kind? Thank you very much!

Current
140914908

Previous BSA Member ID:
140340632

MIDs cannot be merged - and the numbers can only be managed if the user has a Login - this situation causes no harm

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