Scout in Scoutbook with no BSA member ID

Hello. I have a unit with a scout with the yellow triangle next to his name and no BSA ID number under his profile, only a Scoutbook user ID. He is on the official roster and appears registered with the unit in the council system. How can we get this fix?
His BSA Id number is 140479502. Thank you!

@scouter_marisol This should be fixed.

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